Excess Liability

Claims Support

Here is an example of our expertise in action:

Lawsuit Averted

An AIG policyholder was accused of making false and defamatory statements that caused loss of income as well as pain and suffering. The alleged comments were contained in an email — a satirical story that ridiculed a boutique clothing store and its owner. Although the policyholder did not write the story and had only forwarded the email, she was named a defendant in a lawsuit, accused of having editing the message to include the plaintiff’s personal information. Working with the policyholder’s employer, AIG conducted a forensic investigation of the electronic media used by the policyholder to obtain the original incoming email. The investigation proved that the policyholder had not edited the message’s contents. Informed of the results of the investigation, the plaintiff voluntarily dropped the lawsuit against the policyholder.