PCS Client Center
Manage Your Account
Log in to our Client Portal to view policies, manage payments, access documents, and submit claims.
Submit a Claim
Log in to our Client Portal or contact your independent insurance broker to submit a claim.
For immediate assistance, call us at:
1-888-760-9195 (U.S.)
Hours: 24/7
+1-302-482-6000 (International)
The Private Client Select Experience
We believe that true and total service extends beyond the policy terms. It’s defined by a commitment to showing up when it counts and protecting your assets, reputation, and legacy at all costs.
Here’s what you can expect from PCS:
A tailored approach that respects your time, privacy, and priorities
Proactive risk management designed to prevent loss before it happens
Expert guidance and seamless coordination with your producer or family office
Fast, thoughtful claims resolution designed to take hours, not days
Access to global specialists who can restore even the rarest assets
Reliable, discreet support in moments that matter most
Frequently Asked Questions
How do I submit a claim?
You can submit claims 24/7 by calling our Customer Service Center at 1-888-760-9195. A Customer Service Representative will guide you through the process of initiating your claim. You can also submit a claim through the Client Portal by selecting “Submit a Claim.”
How do I register for the Client Portal?
Click on “Log in” under Manage Your Account, and then click on “Register for an Account” to begin the process. Next, enter your policy or billing account number and the associated ZIP code to complete setup.
How do I make a payment?
Log in to the Client Portal, then search for or select the policy or billing account for which you would like to make a payment. Select ‘Make a Payment’ and follow the instructions to complete your transaction.
How do I view my billing information?
Log in to the Client Portal and search for or select the policy for which you would like to view information.
How do I view my policy information?
Log in to the Client Portal and search for or select the policy for which you would like to see information.
How do I access my policy documents?
Log in to the Client Portal and search for or select the policy for which you wish to view documents.
How do I access my billing documents?
Log in to the Client Portal and search for or select the billing account for which you wish to view documents.
Where can I attain a copy of my Auto ID card?
Log in to the Client Portal and search for or select the policy you wish to view to access your Auto ID card.
How do I obtain a loss run report of my policy or account?
Reach out to your broker for assistance.
How can I set up paperless billing?
Log in to the Client Portal to manage your paperless settings from the dashboard, policy, or billing account. A green leaf icon on each policy or billing account indicates enrollment in paperless delivery. From the Paperless Settings screen, you can choose to receive all policies and billing accounts electronically or select specific policies and accounts. Please note that some policies require paperless delivery, and this setting cannot be changed.
Who should I contact for billing issues?
Email billing@privateclientselect.com or call 1-888-978-5371 and select option 3. This information is also available on the Support page in the Client Portal.
Who do I contact if I have a question regarding my policy (coverage, changes, etc)?
Please contact your broker with any questions regarding your policy. You can find your broker’s information by viewing your policy.
What is the timeframe for invoice generation?
Invoices are generated 21 days prior to the installment due date.
How do I pay my Yacht, Workers' Compensation, and Massachusetts Auto Policy online?
At this time, workers' compensation and Massachusetts auto policies cannot be paid online. We are in the process of updating the ability to pay yacht policies online as they renew in 2026. In the meantime please call 1-888-978-5371 to make payments on these types of policies.
How do I set up recurring/autopay?
Please call 1-888-978-5371 and select option 3 to speak with the PCS Service Center and enroll in recurring payments.
Are there any fees for using a credit card to process a payment?
All credit card payments to Private Client Select will be handled by One Inc, Private Client Select’s third-party payment processor. Insureds are able to make card payments to Private Client Select through One Inc’s service. One Inc charges a 2.99% fee for this service, which is paid directly to One Inc for use of its digital payment processing platform and services. Payments made from a bank account via physical or electronic check or ACH do not incur any charge from One Inc. In Connecticut, and in compliance with Section 42-133ff(c)(1) of the Connecticut General Statute regarding Business, Selling, Trading and Collection Practices, customers will receive a 2.99% discount on the total amount due to One Inc for payments made by check (directly to Private Client Select) or ACH (via the One Inc platform). Private Client Select provides clear instructions for making payments by check or ACH/bank transfer at the point of sale, prior to the finalization of the transaction.
What is the overnight mail payment remittance address and the regular mail payment remittance address?
Regular Mail | Private Client Select |
Overnight Mail | JPMorgan Chase Lockbox #35423 |
